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Healthier SG, NEHR

Enabling Better Care for You with National Electronic Health Records (NEHR)

Jasmine
February 29, 2024

It is common for many of us to visit multiple healthcare providers in our lifetime – from General Practitioner (GP) clinics and polyclinics, to specialist clinics, therapy centres, and hospitals. As a result, each of these providers will have some parts of our healthcare history. The National Electronic Health Record (NEHR) is a secure system that collects summary patient health records across different healthcare providers. This gives authorised healthcare professionals a holistic picture of your healthcare history. With “One Patient, One Health Record”, your care team would be able to deliver safer, better and more personalised CARE for you.

What information is stored in the NEHR?

The NEHR receives and consolidates data from various healthcare institutions and national registries into a holistic health record. It includes information such as: 

  • Admission and visit history
  • Hospital discharge summaries
  • COVID-19 records
  • Laboratory test results
  • Radiology results

Who can access my records in the NEHR?

Only authorized healthcare professionals who are providing care to you, should access your healthcare records in the NEHR. 

Can I access my own health records? If yes, how can I do so?

You can access some parts of your health record by logging in to HealthHub, a national one-stop health portal, at www.healthhub.sg or by downloading the HealthHub app available on iOS and Android platforms.

If you are a parent, you will be able to access your children’s health records. If you have caregivers, you will also be able to grant access to your caregivers.

How can I be sure that the NEHR system is secure and that my records are kept confidential?

Rigorous security defenses designed according to industry best practices are in place to protect your data on the NEHR. These defenses are also regularly reviewed and enhanced. In addition, all healthcare professionals authorized to access the NEHR are bound by law and professional ethics to keep your record (whether hardcopy or electronic) strictly confidential. Accesses to your health record in the NEHR are logged and audited. 

Stories from patients that have benefitted from NEHR

” The NEHR saved my life in a medical emergency! I remember being admitted to the A&E department. My heartbeat was irregular. I couldn’t breathe properly and I felt a terrible pain in my stomach. I was also delirious and could not remember the name of my asthma medication. Thankfully, my doctor found the information in the NEHR and discovered I was suffering the side effects of my medication. Because of the NEHR, I was diagnosed correctly, treated in time and survived the health scare! “

Thanks to the NEHR, I received seamless care even though I had to move from one care provider to another. Only possible because important healthcare information is available in one place online. “

I saw my GP to treat a urine infection, when based on my symptoms, he suspected that I may have diabetes. So I was referred to a polyclinic near my home and was later sent to a Specialist Outpatient Clinic. To my surprise, the experience was seamless and convenient. No need for repetitive tests. Smooth, stress-free and very reassuring to know all my healthcare providers are on the same page! “

Vanda Clinic Management System (CMS)

As Vanda is currently integrated with NEHR, which means that clinical data created in Vanda will be synchronized to NEHR.

Vanda Clinic Management System
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