ACE-AI Healthier SG: What GP Clinics Should Prepare for the 2027 Risk Tool

From early 2027, Healthier SG GP clinics will start seeing a new line in their patient records: an AI-generated risk status. The Ministry of Health (MOH) is rolling out an AI risk assessment tool called ACE-AI, and clinics that prepare early will be able to turn it into better screening rather than extra paperwork. This guide explains ACE-AI Healthier SG in plain terms and lists five ways GP clinics can get ready.

What Is ACE-AI Under Healthier SG?

ACE-AI stands for Assisted Chronic Disease Explanation using AI. According to MOH’s announcement, it is a risk assessment tool developed by Synapxe that gives primary care providers an objective, standardised way to identify people at high risk of developing diabetes and/or hyperlipidaemia within the next three years. MOH says individuals flagged as high risk by the tool have more than a 75% chance of being diagnosed with one of these conditions in that period.

The tool is due to roll out from early 2027 to primary care providers in Healthier SG GP clinics and polyclinics. Providers will be able to view a Healthier SG enrolee’s risk status in their electronic medical records or clinic management system.

Why ACE-AI Healthier SG Matters for GP Clinics

Healthier SG is built on preventive care, and prevention depends on knowing who to screen first. MOH describes the aim as identifying high-risk individuals so that targeted and appropriate screenings are available to patients based on their individual risk profiles. For a busy GP, that means a clearer starting point for conversations about cardiovascular risk screening, instead of relying only on memory and routine recall.

It also reinforces a point that has been clear since Healthier SG began: the clinic management system is central. Healthier SG clinics must adopt a Healthier SG-compatible CMS, and a risk status that appears inside the system doctors already use is far more likely to be acted on than one that sits in a separate portal. Our guide to Healthier SG-compatible CMS explains what compatibility involves.

5 Ways to Prepare for ACE-AI Healthier SG

1. Ask your CMS vendor how and when risk status will appear

MOH says risk status will be viewable in the clinic’s EMR or CMS, but each vendor will build that display in its own way. Ask yours when it expects to support ACE-AI, where the risk status will show on the screen, and whether staff will need training. Get the answer in writing so you can plan.

2. Keep patient records complete and up to date

An AI tool is only as useful as the information around it. MOH describes the model as drawing on details such as age and medical history, so accurate and current patient records matter. Use the months before rollout to tidy up missing diagnoses, outdated contact details, and incomplete enrolment information.

3. Plan a clear workflow for high-risk patients

Decide in advance what happens when a patient is flagged. Who contacts them? Which screening tests are offered, and in which appointment slots? How will you track whether the patient came back? A simple pathway agreed by your doctors and nurses will prevent flagged patients from slipping through the cracks.

4. Train your team to explain the risk status

Patients may be anxious when they hear they are high risk. Prepare short, calm explanations: the tool estimates risk, it does not diagnose, and screening is how the clinic finds out more. Staff who can answer these questions confidently will protect patient trust.

5. Track outcomes from day one

Record how many flagged patients are screened, how many are newly diagnosed, and how long it takes to follow up. These numbers help you refine your workflow and show the value of preventive care to your team. They also make it easier to review your Healthier SG performance. Our guide on staying Healthier SG-compliant without the administrative headache covers the wider reporting picture.

What ACE-AI Does Not Do

ACE-AI is a risk assessment, not a diagnosis. A high-risk flag is a prompt for the doctor to consider screening, not a conclusion about the patient. Clinical judgement stays with the doctor, who knows the patient’s history, preferences, and circumstances better than any model.

Vanda and Healthier SG

Vanda has been a Healthier SG-qualified clinic management system since 2023 and has been NEHR-enabled for years. Its Healthier SG module includes enrollee tracking, onboarding previews, and health questionnaires, so clinics can run Healthier SG services with minimal disruption to their existing workflow. If you use Vanda and want to know how ACE-AI will fit in, ask your Vanda contact about timing as MOH confirms rollout details.

Conclusion

ACE-AI Healthier SG is a sign of where primary care is heading: data-supported prevention delivered through the clinic system. The clinics that benefit most will be those with clean records, a clear workflow for high-risk patients, and a vendor who has a plan. Start with the five steps above, and check MOH for the latest rollout details as early 2027 approaches.