{"id":18102,"date":"2026-01-13T11:11:53","date_gmt":"2026-01-13T03:11:53","guid":{"rendered":"https:\/\/www.medicare-asia.com\/?post_type=docs&#038;p=18102"},"modified":"2026-02-24T11:49:36","modified_gmt":"2026-02-24T03:49:36","password":"","slug":"prudential-sftp-updates","status":"publish","type":"docs","link":"https:\/\/www.medicare-asia.com\/zh\/docs\/branch-management\/prudential-sftp-updates\/","title":{"rendered":"Prudential SFTP updates"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"18102\" class=\"elementor elementor-18102\" data-elementor-post-type=\"docs\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9402902 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9402902\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-67cb1a8\" data-id=\"67cb1a8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf7182e elementor-widget elementor-widget-text-editor\" data-id=\"cf7182e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 24-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>The objective of this guide is to assist Vanda users in updating the SFTP settings by themselves.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f16bb0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f16bb0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7541db0\" data-id=\"7541db0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bba8dc9 elementor-widget elementor-widget-text-editor\" data-id=\"bba8dc9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li>Change the password at the respective portal<\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a07f8c elementor-widget elementor-widget-image\" data-id=\"6a07f8c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 24-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"668\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2026\/01\/Prudential-site-1024x668.png\" class=\"attachment-large size-large wp-image-18105\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4904c02 elementor-widget elementor-widget-text-editor\" data-id=\"4904c02\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>2. Head to VandaManager, click on &#8220;Branches&#8221; followed by the 3 dots and E-billing SFTP setting on the &#8220;SSEC&#8221; branch<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bbc63a elementor-widget elementor-widget-image\" data-id=\"4bbc63a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"236\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2026\/01\/Updated-branch-1024x236.png\" class=\"attachment-large size-large wp-image-18192\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61aa815 elementor-widget elementor-widget-text-editor\" data-id=\"61aa815\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>3. You should see the &#8220;SFTP Config&#8221; popup here.\u00a0<\/p><ol><li>Update the password that you have just changed<\/li><li>Click on &#8220;save&#8221;<\/li><li>Click on &#8220;Test Connection&#8221;<\/li><\/ol><p>This step will update the password to connect to the SFTP portal and conduct a connection testing.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6160661 elementor-widget elementor-widget-image\" data-id=\"6160661\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"830\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2026\/01\/Change-password-1024x830.png\" class=\"attachment-large size-large wp-image-18104\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d224376 elementor-widget elementor-widget-text-editor\" data-id=\"d224376\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>4. You should see a &#8220;connection successful&#8221; message once the password has been updated successfully.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38bcdc8 elementor-widget elementor-widget-image\" data-id=\"38bcdc8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"585\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2026\/01\/Test-Connection-1024x585.png\" class=\"attachment-large size-large wp-image-18106\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The objective of this guide is to assist Vanda users in updating the SFTP settings by themselves. Change the password at the respective portal 2. Head to VandaManager, click on &#8220;Branches&#8221; followed by the 3 dots and E-billing SFTP setting on the &#8220;SSEC&#8221; branch 3. You should see the &#8220;SFTP Config&#8221; popup here.\u00a0 Update the [&hellip;]<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[102],"doc_tag":[],"class_list":["post-18102","docs","type-docs","status-publish","hentry","doc_category-branch-management"],"acf":[],"aioseo_notices":[],"year_month":"2026-05","word_count":121,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"author_nicename":"ryanlim","author_url":"https:\/\/www.medicare-asia.com\/zh\/author\/ryanlim\/"},"doc_category_info":[{"term_name":"Vanda Manager - Branch Management","term_url":"https:\/\/www.medicare-asia.com\/zh\/docs-category\/branch-management\/"}],"doc_tag_info":[],"author_list":[{"ID":"9","user_login":"bayu","display_name":"Bayu Permadi","id":"9"},{"ID":"16","user_login":"fiqar","display_name":"Fiqar Ardhika","id":"16"},{"ID":"17","user_login":"hanif_nabil","display_name":"Hanif Nabila Muflih","id":"17"},{"ID":"12","user_login":"KennyTew","display_name":"KennyTew","id":"12"},{"ID":"7","user_login":"Lee","display_name":"Lee","id":"7"},{"ID":"1","user_login":"malik","display_name":"admin","id":"1"},{"ID":"2","user_login":"qijie","display_name":"Qi Jie Teoh","id":"2"},{"ID":"3","user_login":"ryanlim","display_name":"Ryan Lim","id":"3"}],"_links":{"self":[{"href":"https:\/\/www.medicare-asia.com\/zh\/wp-json\/wp\/v2\/docs\/18102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.medicare-asia.com\/zh\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.medicare-asia.com\/zh\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.medicare-asia.com\/zh\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.medicare-asia.com\/zh\/wp-json\/wp\/v2\/comments?post=18102"}],"version-history":[{"count":9,"href":"https:\/\/www.medicare-asia.com\/zh\/wp-json\/wp\/v2\/docs\/18102\/revisions"}],"predecessor-version":[{"id":18195,"href":"https:\/\/www.medicare-asia.com\/zh\/wp-json\/wp\/v2\/docs\/18102\/revisions\/18195"}],"wp:attachment":[{"href":"https:\/\/www.medicare-asia.com\/zh\/wp-json\/wp\/v2\/media?parent=18102"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.medicare-asia.com\/zh\/wp-json\/wp\/v2\/doc_category?post=18102"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.medicare-asia.com\/zh\/wp-json\/wp\/v2\/doc_tag?post=18102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}