{"id":16936,"date":"2025-03-20T15:34:23","date_gmt":"2025-03-20T07:34:23","guid":{"rendered":"https:\/\/www.medicare-asia.com\/?post_type=docs&#038;p=16936"},"modified":"2026-02-19T15:48:54","modified_gmt":"2026-02-19T07:48:54","password":"","slug":"whiltelisted-drug-alps-delivery","status":"publish","type":"docs","link":"https:\/\/www.medicare-asia.com\/en\/docs\/vandaclinic-healthier-sg\/whiltelisted-drug-alps-delivery\/","title":{"rendered":"Whiltelisted Drug &#038; ALPS Delivery"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"16936\" class=\"elementor elementor-16936\" data-elementor-post-type=\"docs\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72de137 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72de137\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ea004bc\" data-id=\"ea004bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b301466 elementor-widget elementor-widget-text-editor\" data-id=\"b301466\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 24-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h1><span style=\"font-weight: 400; font-size: 24px;\">Browse and Setup Whitelisted Drugs in Vanda Portal<\/span><\/h1><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can browse the list of Whitelisted Drug in Vanda\u2019s manager portal. Take note of the price cap for these whitelisted drugs.\u00a0<\/span><\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ff4cad elementor-widget elementor-widget-image\" data-id=\"9ff4cad\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 24-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"359\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/WLD-1024x359.jpg\" class=\"attachment-large size-large wp-image-16963\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b605e56 elementor-widget elementor-widget-text-editor\" data-id=\"b605e56\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">2. Setup the whitelisted drug items that clinic would be prescribing in clinic\u2019s Medication list as usual (e.g. <\/span><span style=\"font-weight: 400;\">Clomipramine 25 mg Tablet)<\/span><\/p><p><span style=\"font-weight: 400;\">For drug items setup for ALPS delivery, please make sure the dispense UM follows the whitelisted drug UM.<\/span><\/p><p><span style=\"font-weight: 400;\">a. If the medicine is procured and dispensed from the clinic, please choose \u2018-\u2018 as \u2018Procurement\u2019 (default setting). Then Search and select a correct SDD drug item to map to it. Specify the medication\u2019s consume method, UM\u2026etc as usual.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-119ecbe elementor-widget elementor-widget-image\" data-id=\"119ecbe\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1850\" height=\"807\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/Private-WLD.jpg\" class=\"attachment-full size-full wp-image-16962\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbe574e elementor-widget elementor-widget-text-editor\" data-id=\"fbe574e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">b. If clinic does not carry the whitelisted drug item and would like to utilize ALPS delivery service, please choose \u2018ALPS\u2019 as \u2018Procurement\u2019.<\/span><\/p><p><span style=\"font-weight: 400;\">Please note that:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Whitelisted drug procured from ALPS has set price cap. So clinic\u2019s selling price cannot be higher than the price cap.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ALPS whitelisted drug is brand specific, so the mapped SDD drug code can be different from private procurements.\u00a0<\/span><\/li><\/ol>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80a9225 elementor-widget elementor-widget-image\" data-id=\"80a9225\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1863\" height=\"819\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/ALPS-WLD.jpg\" class=\"attachment-full size-full wp-image-16961\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e7e1d7 elementor-widget elementor-widget-text-editor\" data-id=\"8e7e1d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">3. For items under Special Price Arrangements (e.g. MAF drug items), please choose \u2018Special Price Arrangement\u2019 as Procurement and map to SDD drug code as usual. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e0d9a2 elementor-widget elementor-widget-image\" data-id=\"0e0d9a2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1865\" height=\"840\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/SPA.jpg\" class=\"attachment-full size-full wp-image-16960\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f28be16 elementor-widget elementor-widget-text-editor\" data-id=\"f28be16\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h1><span style=\"font-weight: 400; font-size: 23px;\">Prescribe Whitelist Drugs and Arrange for ALPS Delivery<\/span><\/h1><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Check and Update Patient\u2019s Subsidy Status\u00a0<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">Note:<\/span><span style=\"font-weight: 400;\"> It is recommended to do this for both newly registered or existing patients who are having CHAS cards or HSG enrolled or both. This will refresh patient\u2019s most current subsidy info and claim balances from MHCP.\u00a0<\/span><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">Go to Patient\u2019s Profile, make sure patient\u2019s demographic data is accurate<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f82080e elementor-widget elementor-widget-image\" data-id=\"f82080e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1846\" height=\"617\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/demographics.jpg\" class=\"attachment-full size-full wp-image-16959\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c6a020 elementor-widget elementor-widget-text-editor\" data-id=\"0c6a020\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Go to Subsidy tab, select a type you would like to check for the patient, click Search<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cfbdc9 elementor-widget elementor-widget-image\" data-id=\"6cfbdc9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1839\" height=\"384\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/Subsidy-check.jpg\" class=\"attachment-full size-full wp-image-16958\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f43f21 elementor-widget elementor-widget-text-editor\" data-id=\"4f43f21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Vanda will retrieve patient\u2019s latest subsidy information from MHCP and display<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-315db56 elementor-widget elementor-widget-image\" data-id=\"315db56\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1842\" height=\"497\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/Subsidy-check-2.jpg\" class=\"attachment-full size-full wp-image-16957\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1da56a8 elementor-widget elementor-widget-text-editor\" data-id=\"1da56a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">2. Medical Consultation and Prescription with Whitelisted Drug<\/span><\/p><p><span style=\"font-weight: 400;\">a. When prescribing medication procured from ALPS, look out for \u2018ALPS\u2019 indicator behind the medication description<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a01ce55 elementor-widget elementor-widget-image\" data-id=\"a01ce55\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1375\" height=\"1223\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/ALPS-indicator.jpg\" class=\"attachment-full size-full wp-image-16956\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c95bfe elementor-widget elementor-widget-text-editor\" data-id=\"3c95bfe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Items under Special Price Arrangement will have indication too<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bca9d4b elementor-widget elementor-widget-image\" data-id=\"bca9d4b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1396\" height=\"386\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/SPA-Indicator.jpg\" class=\"attachment-full size-full wp-image-16955\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b46c80f elementor-widget elementor-widget-text-editor\" data-id=\"b46c80f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Items not under ALPS nor Special Price Arrangement will not have any indication\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90aa173 elementor-widget elementor-widget-image\" data-id=\"90aa173\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1389\" height=\"460\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/no-indicator.jpg\" class=\"attachment-full size-full wp-image-16954\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec784fe elementor-widget elementor-widget-text-editor\" data-id=\"ec784fe\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">When confirming the prescribed medications, a warning message will show up if ALPS items were detected. <span style=\"color: #ff0000;\">Please do remember to create a delivery fee item under service item and include the delivery fee into patient&#8217;s bill as it is not part of the subsidy<\/span>:<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0903380 elementor-widget elementor-widget-image\" data-id=\"0903380\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1389\" height=\"685\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/delivery-warning.jpg\" class=\"attachment-full size-full wp-image-16953\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3352f9 elementor-widget elementor-widget-text-editor\" data-id=\"f3352f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">For GST registered clinic, Delivery fee will be cap at ALPS delivery fee before GST<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8da68e elementor-widget elementor-widget-image\" data-id=\"d8da68e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1392\" height=\"422\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/delivery-gst.jpg\" class=\"attachment-full size-full wp-image-16952\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62d9d73 elementor-widget elementor-widget-text-editor\" data-id=\"62d9d73\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">For Non-GST registered clinic, it will be cap at ALPS charged delivery fee with GST (9% GST as of year 2025).<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dbab55 elementor-widget elementor-widget-image\" data-id=\"4dbab55\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1407\" height=\"386\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/gst-with-tax.jpg\" class=\"attachment-full size-full wp-image-16951\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d106e1c elementor-widget elementor-widget-text-editor\" data-id=\"d106e1c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"text-decoration: underline;\">Update regarding ALPS delivery fee:<\/span><br \/>Back in Nov 2023 prior to HSG sub drugs launch, MOH, AIC and ALPS had in its discussions, proceeded to communicate to GPs on key parameters relating to HSG sub drugs. In line with these discussions and comms, ALPS shared of our home delivery charges for direct patient delivery comprising:<br \/><br \/>1. A charge of $4 (before GST). In event of failed delivery, ALPS will arrange for a redelivery to the patient without additional charge.<br \/>2. However, if the redelivery in #1 fails, ALPS will perform a 2nd redelivery to the clinic. This redelivery charge will be $8 (before GST)<br \/>3. For the redelivery charge in #2, to support the launch of the HSG programme, ALPS will waive it out of good-will for a start.<br \/><br \/><strong>Updates:<\/strong><br \/><strong>With HSG sub drugs launched successfully since 2024, ALPS will cease waiving the $8 redelivery fee from 1st November 2025.<\/strong><br \/><br \/><br \/><br \/><span style=\"font-weight: 400;\">Sample confirmed charges<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5146427 elementor-widget elementor-widget-image\" data-id=\"5146427\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1394\" height=\"681\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/sample-confirm-charge.jpg\" class=\"attachment-full size-full wp-image-16950\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42e5741 elementor-widget elementor-widget-text-editor\" data-id=\"42e5741\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">3. Billing and Payment<\/span><\/p><p><span style=\"font-weight: 400;\">a. Bill the service charges<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85bf9c4 elementor-widget elementor-widget-image\" data-id=\"85bf9c4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1400\" height=\"683\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/Billing.jpg\" class=\"attachment-full size-full wp-image-16949\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6ce9d2 elementor-widget elementor-widget-text-editor\" data-id=\"b6ce9d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">See billed items in the draft invoice<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-724aa8a elementor-widget elementor-widget-image\" data-id=\"724aa8a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1390\" height=\"677\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/Draft-invoice.jpg\" class=\"attachment-full size-full wp-image-16948\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75d3917 elementor-widget elementor-widget-text-editor\" data-id=\"75d3917\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Check patient\u2019s current subsidy info if necessary<\/span><\/p><p><span style=\"font-weight: 400;\">Make sure that the patient has sufficient balance for claims.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e914cfc elementor-widget elementor-widget-image\" data-id=\"e914cfc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1046\" height=\"809\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/double-confirm-subsidy.jpg\" class=\"attachment-full size-full wp-image-16947\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-99b602f elementor-widget elementor-widget-text-editor\" data-id=\"99b602f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>c. <span style=\"font-weight: 400;\">Use the whitelisted drug calculator feature to check patient\u2019s claiming options<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3755ae elementor-widget elementor-widget-image\" data-id=\"d3755ae\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1383\" height=\"668\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/Whitelisted-drug-claiming.jpg\" class=\"attachment-full size-full wp-image-16946\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb2ed22 elementor-widget elementor-widget-text-editor\" data-id=\"fb2ed22\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">See possible claim amount under Chronic Simple or Chronic Complex <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f3c0e8 elementor-widget elementor-widget-image\" data-id=\"9f3c0e8\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1066\" height=\"970\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/calculator.jpg\" class=\"attachment-full size-full wp-image-16945\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b46ee6 elementor-widget elementor-widget-text-editor\" data-id=\"7b46ee6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You may compare the claiming options and advise the patient which is the better choice.<br \/><br \/>Please note that the patient payable is computed and returned from MHCP based on current bill details.<br \/><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad717a2 elementor-widget elementor-widget-image\" data-id=\"ad717a2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"957\" height=\"1024\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/populate-claim-957x1024.jpg\" class=\"attachment-large size-large wp-image-16944\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0806e48 elementor-widget elementor-widget-text-editor\" data-id=\"0806e48\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Once selected and confirmed on one of the claim options, the claim type and amount will be automatically populated to the invoice.\u00a0<\/span><\/p><p><span style=\"font-weight: 400; color: #ff0000;\">Note: delivery fee cannot be claimed under the subsidy<\/span><\/p><p>\u00a0<\/p><p><span style=\"font-weight: 400;\">d. Confirm the invoice and settle payment (if any) as usual <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd840dc elementor-widget elementor-widget-image\" data-id=\"fd840dc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1332\" height=\"668\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/confirm-payment.jpg\" class=\"attachment-full size-full wp-image-16943\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e0e0bf elementor-widget elementor-widget-text-editor\" data-id=\"8e0e0bf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Sample of an invoice with whitelisted drug subsidy:<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afb1f03 elementor-widget elementor-widget-image\" data-id=\"afb1f03\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"613\" height=\"602\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/sample-invoice.jpg\" class=\"attachment-full size-full wp-image-16942\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-388345b elementor-widget elementor-widget-text-editor\" data-id=\"388345b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">4. Arrange ALPS Delivery\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">If \u2018quick dispense\u2019 option is enabled for your clinic, upon confirming the payment dispense details, you may see the pop up screen to select drug procurement source<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dfa04d elementor-widget elementor-widget-image\" data-id=\"2dfa04d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1495\" height=\"992\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/quick-dispensed.jpg\" class=\"attachment-full size-full wp-image-16941\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab2c14a elementor-widget elementor-widget-text-editor\" data-id=\"ab2c14a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Be sure to choose \u2018ALPS\u2019 as the procurement source if items are intended to be delivered from ALPS to the patient.\u00a0 <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-969e298 elementor-widget elementor-widget-image\" data-id=\"969e298\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1203\" height=\"461\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/choose-source.jpg\" class=\"attachment-full size-full wp-image-16940\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0823844 elementor-widget elementor-widget-text-editor\" data-id=\"0823844\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Once confirmed, a draft ALPS delivery order will be created in <\/span><b>the ALPS delivery page <\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cac164e elementor-widget elementor-widget-image\" data-id=\"cac164e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1515\" height=\"454\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/Delivery-feature.jpg\" class=\"attachment-full size-full wp-image-16939\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-735ef69 elementor-widget elementor-widget-text-editor\" data-id=\"735ef69\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Please review and make sure the prescription details and patient\u2019s details in the draft delivery order are correct.<\/span><\/p><p><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Please indicate the delivery date\/time and instructions before submit the delivery record to ALPS. (Kindly note that ALPS has scheduled working days so the non-working days will be blocked from selection)<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00aeca0 elementor-widget elementor-widget-image\" data-id=\"00aeca0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1493\" height=\"688\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/Confirm-delivery.jpg\" class=\"attachment-full size-full wp-image-16938\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffde6c4 elementor-widget elementor-widget-text-editor\" data-id=\"ffde6c4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Once the delivery details are updated and reviewed, click \u2018Submit\u2019 and the it will be submitted to ALPS.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">After a delivery order is submitted, you can always check the order status by opening the order details. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-025eb15 elementor-widget elementor-widget-image\" data-id=\"025eb15\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1485\" height=\"762\" src=\"https:\/\/www.medicare-asia.com\/wp-content\/uploads\/2025\/03\/status-tracking.jpg\" class=\"attachment-full size-full wp-image-16937\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd17629 elementor-widget elementor-widget-text-editor\" data-id=\"fd17629\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Please note that, if the delivery order status returned \u2018Fail\u2019 due to various reason (e.g. patient demographic info error or other issues), you can always click the \u2018Fail\u2019 status to see more details, update the information and re-submit the order.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">A successfully ALPS delivery order will eventually obtain a \u2018Delivered\u2019 status. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Browse and Setup Whitelisted Drugs in Vanda Portal You can browse the list of Whitelisted Drug in Vanda\u2019s manager portal. Take note of the price cap for these whitelisted drugs.\u00a0 2. Setup the whitelisted drug items that clinic would be prescribing in clinic\u2019s Medication list as usual (e.g. Clomipramine 25 mg Tablet) For drug items [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[133],"doc_tag":[],"class_list":["post-16936","docs","type-docs","status-publish","hentry","doc_category-vandaclinic-healthier-sg"],"acf":[],"aioseo_notices":[],"year_month":"2026-05","word_count":927,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"author_nicename":"ryanlim","author_url":"https:\/\/www.medicare-asia.com\/en\/author\/ryanlim\/"},"doc_category_info":[{"term_name":"VandaClinic - Healthier SG","term_url":"https:\/\/www.medicare-asia.com\/en\/docs-category\/vandaclinic-healthier-sg\/"}],"doc_tag_info":[],"author_list":[{"ID":"9","user_login":"bayu","display_name":"Bayu Permadi","id":"9"},{"ID":"16","user_login":"fiqar","display_name":"Fiqar Ardhika","id":"16"},{"ID":"17","user_login":"hanif_nabil","display_name":"Hanif Nabila Muflih","id":"17"},{"ID":"12","user_login":"KennyTew","display_name":"KennyTew","id":"12"},{"ID":"7","user_login":"Lee","display_name":"Lee","id":"7"},{"ID":"1","user_login":"malik","display_name":"admin","id":"1"},{"ID":"2","user_login":"qijie","display_name":"Qi Jie Teoh","id":"2"},{"ID":"3","user_login":"ryanlim","display_name":"Ryan Lim","id":"3"}],"_links":{"self":[{"href":"https:\/\/www.medicare-asia.com\/en\/wp-json\/wp\/v2\/docs\/16936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.medicare-asia.com\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.medicare-asia.com\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.medicare-asia.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.medicare-asia.com\/en\/wp-json\/wp\/v2\/comments?post=16936"}],"version-history":[{"count":16,"href":"https:\/\/www.medicare-asia.com\/en\/wp-json\/wp\/v2\/docs\/16936\/revisions"}],"predecessor-version":[{"id":18187,"href":"https:\/\/www.medicare-asia.com\/en\/wp-json\/wp\/v2\/docs\/16936\/revisions\/18187"}],"wp:attachment":[{"href":"https:\/\/www.medicare-asia.com\/en\/wp-json\/wp\/v2\/media?parent=16936"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.medicare-asia.com\/en\/wp-json\/wp\/v2\/doc_category?post=16936"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.medicare-asia.com\/en\/wp-json\/wp\/v2\/doc_tag?post=16936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}