---
title: Set up Queue Status
description: "Video Tutorial [YouTube video player](https://www.youtube.com/embed/5tj7Q2aPbVI) - Click ' **Setting** ' ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/set-up-queue-status/7471f9a3-03bc-487a-ae8e-415bcdcd7759.png) - Under **Queue** , select ' **Queue Status** ' ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/set-up-queue-status/f608f7fc-c9fe-41e9-a1b3-db38e221eddf.png) - Click ' **Create** ' ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/set-up-queue-status/fd4c643a-9e19-4384-afd9-8a87c2189cf3.png) - Enter queue status code, description, and culor, and **save** . ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/set-up-queue-status/9cd26017-09cc-46a2-bf94-65d9fe47f797.png) -…"
url: "https://www.medicare-asia.com/docs/setting/set-up-queue-status/"
updated: "2025-12-20"
category: "VandaClinic - Setting"
---

# Set up Queue Status

Video Tutorial

[YouTube video player](https://www.youtube.com/embed/5tj7Q2aPbVI)

- Click ' **Setting** '

 ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/set-up-queue-status/7471f9a3-03bc-487a-ae8e-415bcdcd7759.png)

- Under **Queue** , select ' **Queue Status** '

  ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/set-up-queue-status/f608f7fc-c9fe-41e9-a1b3-db38e221eddf.png)

- Click ' **Create** '

 ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/set-up-queue-status/fd4c643a-9e19-4384-afd9-8a87c2189cf3.png)

- Enter queue status code, description, and culor, and **save** .

 ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/set-up-queue-status/9cd26017-09cc-46a2-bf94-65d9fe47f797.png)

- New Queue status will be shown

  ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/set-up-queue-status/38506ee2-ae6a-4110-ace4-76f7ddb73bcd.png)    Note that there is already a standardised queue flow which flows from:
 - Pending (added to queue) - Consult in (Call in) - Consult out ( Time Out) - To Pay (Bill) - Paid (completed payment)