---
title: Nric error
description: "**Video Tutorial** [YouTube video player](https://www.youtube.com/embed/AW8mxfoKNh8) - When adding new patient, you may encounter this error. This is due to an inaccurate NRIC entry. ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/nric-error/a00fa660-9225-4ce4-b5b9-2faef87ebbe6.png) - Enter the correct NRIC and **save** ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/nric-error/bc6e671f-072b-4f1f-9b39-398d0ded67e1.png) - Patient is successfully added to the **queue**…"
url: "https://www.medicare-asia.com/docs/queue/nric-error/"
updated: "2025-12-20"
category: "VandaClinic - Queue"
---

# Nric error

**Video Tutorial**

[YouTube video player](https://www.youtube.com/embed/AW8mxfoKNh8)

- When adding new patient, you may encounter this error. This is due to an inaccurate NRIC entry.

 ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/nric-error/a00fa660-9225-4ce4-b5b9-2faef87ebbe6.png)

- Enter the correct NRIC and **save**

 ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/nric-error/bc6e671f-072b-4f1f-9b39-398d0ded67e1.png)

- Patient is successfully added to the **queue**

 ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/nric-error/d09f85b1-94d7-482b-8d99-7adf81ab55ee.png)

- This is to ensure accuracy of Patient's NRIC. Vanda has a feature to verify NRIC when a patient is added.