---
title: Void payment
description: "**Video Tutorial** [YouTube video player](https://www.youtube.com/embed/YLdl4nwyJk8) - Click on **Current patient** ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/void-payment/8f4c695c-35f3-4d4a-b245-4bc3d22f1c28.png) - Click **Payment** ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/void-payment/a7cd148e-763b-4b43-b0bc-6431924ebb2a.png) - On the item, click **void payment** ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/void-payment/17547a2e-61a9-4444-aa25-14989ddf712d.png) - Enter **reason for voiding**, and click **ok** ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/void-payment/aba2685c-3f16-43d3-8be4-bd8d01504d4f.png) - Payment has been successfully **voided** ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/void-payment/e7dacef5-7f08-4ece-ab34-b1baa1086ded.png)"
url: "https://www.medicare-asia.com/docs/billing-and-payment/void-payment/"
updated: "2025-12-20"
category: "VandaClinic - Billing & Payment"
---

# Void payment

**Video Tutorial**

[YouTube video player](https://www.youtube.com/embed/YLdl4nwyJk8)

- Click on **Current patient**

 ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/void-payment/8f4c695c-35f3-4d4a-b245-4bc3d22f1c28.png)

- Click **Payment**

 ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/void-payment/a7cd148e-763b-4b43-b0bc-6431924ebb2a.png)

- On the item, click **void payment**

 ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/void-payment/17547a2e-61a9-4444-aa25-14989ddf712d.png)

- Enter **reason for voiding**, and click **ok**

  ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/void-payment/aba2685c-3f16-43d3-8be4-bd8d01504d4f.png)

- Payment has been successfully **voided**

 ![](https://gallery-helpdesk.s3.ap-southeast-1.amazonaws.com/vanda/void-payment/e7dacef5-7f08-4ece-ab34-b1baa1086ded.png)